OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
223 ratings and 162 comments received in the last 90 days.
13 April 2026
Kyle explained everything clearly & kept us up to date with progress throughout. We weren't rushed & Kyle presented options rather than push a sale.
01 April 2026
Handover of car was efficiently done. I was pleased with the information supplied and am very happy with the car.
01 April 2026
Very helpful and friendly from start to finish, everyone seemed to work together as one team, from reception through to final sales.
01 April 2026
Salesman was excellent, but car delivered with incorrect tyre pressure should have been 2.5 bar but came with 3.3 bar. I am disappointed with the PDI prior to handover.
29 March 2026
Excellent service from my initial enquiry to test driving the car, completing the purchase and post purchase.
26 March 2026
I was looked after very well. This is my 20th BMW. I always get very good service from all.
24 March 2026
Although purchase was mainly done remotely, this went relatively smoothly with regular progress updates. Thorough and comprehensive handover process.
24 March 2026
Tom and Fiona really supportive. Everything explained. I was very happy with the deal on my trade in and competitive pricing for my new car
24 March 2026
So professional and helpful the the car was handed over in amazing ?? condition. Thanks. Next time fill the petrol tank
18 April 2026
Excellent service a d Excellent staff.....
18 April 2026
Good service. Well satisfied with work done on car.
18 April 2026
Service down on time. Very pleasant young man served us.
17 April 2026
service icon showing on car after paying £400 for a service BMW notified of change of ownership of car but still emailing my dead husband. New email address provided but not one email received. No quote received for bodywork despite being chased up
16 April 2026
After explaining I was visiting from Scotland and had to extend my stay, your team completed the fault finding and replacement parts in super quick time, keeping me updated on the proposed cost which was really appreciated.
15 April 2026
Was attended to immediately, facilities good , & on return taken to my car by a member of staff .
14 April 2026
All work carried out satisfactorily
14 April 2026
Good, timely service. Always made to feel welcome.
13 April 2026
Efficient and friendly service
12 April 2026
You completed everything as discussed to a high standard
FIND Lloyd South Lakes BMW
Address
- Kendal Road, Lindale, Grange-over-Sands, LA11 6QR
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:08:30 - 17:00
- Sun:11:00 - 16:00<br /><br />
Phone
- 01539313154
Lancaster as well as surrounding areas including Morecambe, Kendal, Penrith and Ulverston
Address
- Kendal Road, Lindale, Grange-over-Sands, LA11 6QR
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:00 - 13:00
- Sun:Closed<br /><br />
Phone
- 01539313154
Lancaster as well as surrounding areas including Morecambe, Kendal, Penrith and Ulverston
Address
- Kendal Road, Lindale, Grange-over-Sands, LA11 6QR
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 16:00
- Sun:Closed<br /><br />
Phone
- 01539313154
Lancaster as well as surrounding areas including Morecambe, Kendal, Penrith and Ulverston
Address
- Kendal Road, Lindale, Grange-over-Sands, LA11 6QR
Opening Hours
- Mon–Fri:08:30 - 18:00
- Sat:08:30 - 17:00
- Sun:Closed<br /><br />
Phone
- 01539313154
Lancaster as well as surrounding areas including Morecambe, Kendal, Penrith and Ulverston
14 April 2026
Felt the sales staff went above and beyond to get us the best deal and went that extra mile for us and nothing was too much trouble. Felt valued as a customer.