OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
212 ratings and 92 comments received in the last 90 days.
12 September 2021
Initially ordered an X1 but delivery was delayed due to build issues. The sales executive showed me an in stock X3 which although more expensive I liked as soon as I sat in it. Very satisfied with the deal, the hand over and the customer service.
12 September 2021
From the very warm welcome we received from the lovely girl on reception to the nice little introduction to Stef in parts it was Great. That on top of a very professional handover from a very knowledgeable guy Nick.
11 August 2021
Rod took the time to show me around my car and explained where everything was and what it was for
31 July 2021
The car was delivered to my home on time and I was explained the controls because I hadn't driven an automatic car before.
28 July 2021
Very well looked after - nothing was too much trouble and was kept up to date.
11 July 2021
Again staff knowledge approach and friendly
11 July 2021
No hassle, kept updated all the way to collection, friendly service
06 July 2021
Again everything straight forward. No nonsense.
16 September 2021
Great people
15 September 2021
The way ALL the staff treat you is second to none. The service you receive is simply the best!
13 September 2021
The car is always clean and all work completed.
13 September 2021
Everything was efficiently handed and I was kept in touch with the work being carried out.
12 September 2021
On time, efficient, informative on car
11 September 2021
Great to deal with and carry out the work required
10 September 2021
Quick, efficient, good communication
09 September 2021
Excellent generally and when a query arose it was promptly dealt with to my satisfaction
06 September 2021
Service completed in good time and to a high standard
05 September 2021
Lee is an awesome member of staff. Efficient, helpful, apologetic when a glitch happened and presented a kind efficient solution straight away. A genuine asset to your dealership who will build lasting customer relationships.
13 September 2021
very please as everything went smoothly