OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
188 ratings and 111 comments received in the last 90 days.
28 July 2025
Supportive process.
27 July 2025
Because they did everything to make it the most enjoyable experience and I love my car
26 July 2025
Callum Jackson made it easy and straight forward to select and order the exact specification I required and along with Luke made it an enjoyable handover experience.
19 July 2025
All made very easy.
05 July 2025
I have been with the BMW centre for a long time and have a friendly relationship.
03 July 2025
Was easy, but am a little disappointed that it had to be registered so early before car can be handed over. Registered end of June, but adaptions not planned until mid July after which I can take delivery.
27 June 2025
Excellent service provided by Fiona and Luke
24 June 2025
I've people and easy to do business with. My 2nd BMW off them in 6 months
10 June 2025
Good too deal with and very helpfull
11 August 2025
Had a couple of minor issues with the car that have been sorted quickly and efficiently.
10 August 2025
Steve continues to address any concerns including pricing for new tyres
10 August 2025
Was excellent
08 August 2025
Everything went smoothly and as ever Steve very good to deal with
08 August 2025
Our service advisor Lee went above and beyond in adapting to our car's service needs, ordering parts and providing a loaner vehicle that we didn't think we would need prior to bringing the car in.
06 August 2025
The satisfaction knowing my car has had expert attention.
05 August 2025
Very satisfied
02 August 2025
Nice team, who looked after me well and had my car turned around quickly. Special mention goes to Steve who knows his cars as well as being affable and professional with no pretence.
02 August 2025
It's a great service, nothing more to say than that ??
31 July 2025
Prompt appointment and drop off
11 August 2025
Very Satisfied