SALES

5.0

SERVICE

5.0

339 ratings and 168 comments received in the last 90 days.

12 June 2024

Yes I was satisfied

11 June 2024

Made to feel like we mattered. Lots of other car garages have a disconnect with their customers needs, not at Lloyd group though

09 June 2024

Fantastic service from the sales executive (Callum Jackson) and handover specialist (Luke).

26 May 2024

Rod Irvine and Tom Crossley explained everything clearly and simply, they answered all of my questions and gave me full confidence in the finance package and in the car.

25 May 2024

Everyone has been very helpful, especially Callum. Fast and efficient. The delivery and handover was great. I did not feel under any pressure.

20 May 2024

A pleasant change from other dealerships with a distinctly personal touch

18 May 2024

Jonathan was a pleasure to deal with very helpful

15 May 2024

Great experience with regular updates on the progress of the car

10 May 2024

My contact was helpful and professional. I had confidence that my interests were being managed well.

10 May 2024

The whole process was timely and trouble free. Fiona in sales and the handover team made the experience very pleasurable

14 June 2024

From dropping car off to customer care and good communication ie the walk round video

14 June 2024

It was the third visit for the same problem

14 June 2024

Courteous and efficient

14 June 2024

They were very helpful when the car broke down, sorted us with a rental car and while we were away they fixed our car and then delivered it back to our house and took the rental car away. Very good service

14 June 2024

No complaints, completely satisfied

13 June 2024

Where oil had been drained and refilled could have been cleaned up.

10 June 2024

Dropping off my vehicle was slow even though there seemed plenty of staff on desks - all the clients seemed to be held in the waiting area with nothing happening. This was irritating because I was in a hurry and I had someone waiting outside for me

08 June 2024

Only an MOT this time but booking was no problem and they offered a wide range of times and dates. Waited whilst the test was carried out. Comfortable waiting area with plenty of hot and cold drinks available

08 June 2024

Because they lost my set of summer tyres!!!!!

08 June 2024

Good service.

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