Car collected and returned to us......brilliant service.

Very efficient, my car was well looked after, BMW even collected my car from my home and returned it for me, brilliant service.

Friendly, efficient and got the job done.

Great service and follow up

Explained well and kept informed during visit

Did what they said they would do when they said they would do ii

Customer service is consistently good.

Service staff kept me informed all along on the repair

Great service

Great service and great staff. Made to feel very welcome.

Excellent service. Customer liaison is top quality. Steve Stowe has an excellent manner when attending to customers. This gives customers confidence at what you are doing. You can tell him that from me. He's a great asset to your business.

Very easy to deal with and staff always helpful

Quick, fuss free efficient service.

Always guaranteed good service in all aspects

Friendly and professional staff.

No left over issues and drive away vehicle security achieved.

Everything completed very quickly, courtesy call the day before. Helpful staff on the day too.

Efficient and friendly staff

I feel ripped off and betrayed by BMW. This is my third 5 series and I am never going to buy another one due to your service strategy

Prompt, polite and comfortable experience.

Considering the current climate with Covid, everything ran very smoothly without any hiccups.

The staff were very efficient and friendly. Also organised well to deal with the Coronavirus issue.

Everything I pointed out and requested was carried out and completed or advised!

I was very satisfied with my experience at Lloyd South Lakes

They sorted the problem

My local dealer always does what it says and keeps me well informed of any issues.

All went to plan and cost with a smile. Also carried out a safety inspection and created a video for my viewing.

Ms Deborah Millinson, and the service team were extraordinarily efficient.

everything went as planned

Always made to feel welcome and any issues felt with promptly

Friendly and efficient service

Quick, efficient and reasonable cost.

The job was sorted

Great service and nothing is to much trouble

There were no problems. Great experience

Price ok ,waiting time a bit longer than usual

Staff really friendly.

The whole procedure was well organised and customer centred. All the staff concerned were knew what they were doing and were most helpful.

Paul Greer handed over my latest new car in a very competent manner and explained all the new gizmos to me so that nothing was a surprise as I drove away.

I have no complaints about the service given

South Lakes BMW are splendid people to deal with versus the nearest BMW dealers - more down to earth and non corporate.

Car was perfect and ready to go as promised.

Helpful and patient sales team.

Everything was explained and demonstrated to our complete satisfaction

The sales person I dealt with (Jonathan Jeffery) was very informative, very courteous and polite all the time, and kept me updated. Nothing ever seemed too much effort for him.

The experience we had at this dealership was fantastic. The salesperson (Jonathan Jeffrey) is very friendly, polite and professional. There was no pressure or hard sell,and, bent over backwards to help us get a deal that was great for us.