Excellent customer service as always

The work was completed to satisfaction and the facilities were suitably modified to meet current safety needs.

Cant fault them

Always professional and helpful

Did everything efficiently.

Courteous, friendly and efficient.

Great service

All staff our friendly and go out of their way to help you with any issues or concerns

Very helpful

I was travelling to the lakes for a weeks holiday when I had a problem with my car, I rang bmw who put me in touch with Lloyd's,from phoning Lloyd's they were fantastic fitting me in swiftly and fixing the problem. A special recognition to Lee North!

Extremely helpful staff and excellent servicing of my car

You did a good job

Staff have good product knowledge and are informed, they convey well to customers in giving advice and handling their expectations

everyone was helpful and approachable.

Everything carried out as per request, car returned on time after being washed and valeted

Car was picked up and delivered back to my house

Easy and efficient communication. I was contacted by phone to say when the car was ready for collecting, which was ahead of the initial estimate.

Car collected and returned following the service. Video sent during the service and we were kept informed about the part required. Despite COVID, the whole process was seamless.

I have had my lasts 2 cars serviced etc at Lloyd's and found it to be satisfactory.

People were excellent and all precautions against Covid were adhered to.

Job done efficiently and effectively

Always listened to any issues and were very clear with their responses

Very efficient in these challenging times.

Helpful staff and comfy chairs.

Very efficient

Friendly, knowledgeable staff/technicians always willing to help and give first class service.

Friendly, efficient and coping well with reopening during the COVID 19 crisis

Courteous staff and efficient service

Given the current circumstances with regard to the carnivorous pandemic staff did their utmost to make us feel welcome and safe.

Did the required work as agreed and provided a satisfactory vehicle for my use whilst the work was undertaken

We are always happy with the service that we received. The staff are really helpful.

Car serviced as expected within stated timescales. Car was clean and tidy on hand back including appropriate sanitisation.

Good service and car ready within two hours

Service completed on time

From the moment you enter the showroom, you are maid to feel welcome.

They did all that iI required in quick time

Friendly, timely and effective communications.

Good staff very helpful

Perfect customer experince

Could not of been more friendly and very well laid out and easy to navigate in these difficult times

Seamless experience

In view of the current ~Covid crisis the service centre personnel handled the servicing very well.

Very efficient and friendly. Give a lot of confidence in using the dealership.

Professional and friendly service. My car was serviced to the usual high spec that I have come to expect from Lloyds South Lakes. During the lockdown caused by Coronavirus, the staff kept me informed of appointment times and changes etc.

The reception was helpful and car ready as promised

They solved my problem faster than they said and the car has been fine since

Considering that we were still in covd 19 guidelines the staff managed it very well and still provided excellent service.

Highly efficient courteous staff who had managed to organise customer comfort whilst awaiting completion of service in a ccovid19 environment with clarity and security. Also the service took the time as prior to commencement was advised.

Service light was not reset when I picked up the car -although thsi was instantly rectified

Usual efficient and friendly service.

Staff fantastic, quality service as expected

I had a problem and it was fixed whilst I waited

Professional

COMPLETELY SATISFIED BECAUSE THE PURCHASE OF THE NEW CAR WAS FIRST CLASS FROM START TO FINISH

It's the nearest BMW centre

Very well organised, efficient and very helpful.

Nothing was any bother

Lloyd South Lakes have looked after me for years and, even with social distancing, still made me feel looked after.

Lloyds South Lakes service was first class and despite the COViD shutdown I was kept fully informed of the progress of my new car order and eventual delivery.

After visiting many car showrooms, this stood out as the best in many ways.