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WHAT A DIFFERENCE A DAY MAKES.

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BMW Upgrade Scheme.

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Cake for breakfast

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BMW i8 Roadster

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Musical Magic with Escala & Lloyd South Lakes

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We had the hottest cars at Chilli Fest

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Impress with the new BMW Shadow Edition

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Summer fun at Country Fest 2017

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What type of BMW Engine is right for you?

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BMW xDRIVE.

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Meet the team

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Phil Stott

Head of Business
  • Years in the company

Deborah Mallinson

Receptionist
  • Years in the company

David Charlson

General Car Sales Manager
  • Years in the company

Jack Cowell

New Car Sales Manager
  • Years in the company

Stefan Rodowicz

Business Manager
  • Years in the company

Robert Hilton

Retail Transaction Manager
  • Years in the company

Rod Irvine

Senior Sales Executive
  • Years in the company

John Bond

Senior Sales Executive
  • Years in the company

Ryan Da'Bell

Sales Executive
  • Years in the company

Jonathon Jefferies

Sales Executive
  • Years in the company

Nick White

Sales Executive
  • Years in the company

Paul Greer

Sales Executive
  • Years in the company

Chris Barnes

Vehicle Progresser
  • Years in the company

Nathan Mott

BMW Genius
  • Years in the company

Mike Kendall

After sales Manager
  • Years in the company

Steve Stowe

Senior Service Advisor
  • Years in the company

Georgia Bradley

Service Advisor
  • Years in the company

Fiona Thompson

Service Administrator
  • Years in the company

Lee North

Service Advisor
  • Years in the company

Gareth Hollins

Workshop Controller
  • Years in the company

Dave Goodall

Warranty Clerk
  • Years in the company

Julian Fecitt

Parts Administrator
  • Years in the company

Sam Taylor

Parts Advisor
  • Years in the company

Tim Brown

Parts Advisor
  • Years in the company

Emily McGreggor

  • Years in the company

Kim Hayton

Customer Relationship Manager
  • Years in the company

Fiona Minkowski

Sales Administrator
  • Years in the company

Kelsey Hudson

Trainee Sales Administrator
  • Years in the company

Odran Buckley

Finance Controller
  • Years in the company

Sharron Nicholson

Accounts Assistant
  • Years in the company

Michelle Allen

Accounts Assistant
  • Years in the company

Andy Simpson

Workshop Foreman
  • Years in the company

Scott Baines

Vehicle Technician
  • Years in the company

Sam Sweeny- Hill

Vehicle Technician
  • Years in the company

Lee Clarke

Vehicle Technician
  • Years in the company

Jim McDiarmid

Vehicle Technician
  • Years in the company

Ian Woof

Vehicle Technician
  • Years in the company

Paul Richardson

Vehicle Technician
  • Years in the company

Fraser Broughton

Vehicle Technician
  • Years in the company

Dave Harvey

Vehicle Technician
  • Years in the company

Ewan Spedding

Vehicle Technician
  • Years in the company

CUSTOMER REVIEWS.

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

The service Steve Stowe provided was second to none!

Service

Great staff and pleasant surroundings

Service

Thorough and methodical work undertaken by the Service department. I drive many miles solo, so having confidence in the work undertaken on my car makes for a care-free driving experience.

Service

Could not fault the service.

Service

As in question1 and at the end of this survey. But have to say, everyone at Lloyds BMW Grange are always friendly and courteous.

Service

As usual excellent customer service and top quality wash and valet

Service

Problem was resolved & full explanation was supplied.

Service

nobody gets 5, see above, I lowered the score from 4.9 to 4 because the survey insisted I raise my answer to 5, any more prompts to change my answers and I will become negative in the extreme, tiresome

Service

Excellent customer service however not 5 stars as prices are a bit steep for what was essentially an oil change.

Service

Polite staff who looked after everything I needed advised on issues

Service

The service was carried out swiftly and the car returned clean inside and out.

Service

Car was collected and returned washed and checked over.

Service

Everything resolved in the timescales expected and car returned clean and tidy.

Service

the guys employed know there stuff, I find them completely trustworthy and dedicated professionals.I would not go anywhere else for my servicing or repairs.

Service

called into the garage as it opened with a flat tyre following a puncture via a large screw. Lovely young lady on the desk & very helpful team of chaps repaired my tyre as I had to get back to Manchester for work. I thought it was a very good price

Service

Helpful, efficient, pleasant surroundings

Service

Customer service is second to none.

Service

I always find the staff at lloyds south lakes to be very knowledgeable and friendly,always very helpful.

Service

Excellent service. Picked up the car in the morning and returned it at night.

Service

Great service all done as they said it would be

Service

Do not think they could have done more!

Service

Appreciated being fit in at late notice for a major service

Service

Very impressed with friendly customer attitude and clean environment at dealership

Service

Made everything easy, good communication

Service

A Professional and a friendly service.

Service

Spent most of the time looking round gorgeous cars. Great coffee. Special Thanks go to Rod Irvine for taking us out in a brand new M5

Service

best bmw service i have ever encountered. i have sent you 4 customers on my recommendation

Service

Great service!

Service

Took longer than originally thought but car was serviced and cleaned well

Service

Everything bang on time, staff very polite.

Service

Staff were courteous from start to finish They did the job on time and communicated well.

Service

They dealt with everything effectively and efficiently.

Service

Brilliant dealership,other dealership could learn a lot from their customer service and how to treat people.

Service

Quick efficient no extra costs over my service plan

Service

Everything done on time

Service

The Service Department go the extra mile to put customer service at a very high level.Prompt, courteous, professional and expert service. Knowledgeable staff.

Service

After initial problem with 'reception' a skilled technician was assigned to the X3 problem and his professional and helpful approach to the problem, plus speedy resolution, was very much appreciated.

Service

No issues at all.

Service

I can rest assured that what has said to have been done has been done.

Service

I booked my car in for a service well in advance. I mentioned that I had a problem with the outside temperature gauge which was faulty. After the service I was told I would have to rebook the car in as they didn't have the part - very inconvenient.

Service

Great service and customer care,

Service

I was really impressed by the professionalism and curtesy of the staff at Lloyd Motors Ltd, Kendal. By far, the best BMW dealership I have dealt with.

Service

Having had a problem with a tyre and unable to drive to South Lakes BMW, within one hour of making the phone call to the service department and BMW breakdown, there was a recovery vehicle and hire car on it's way to me.

Service

Only problem, from my standpoint, was having to take the car in twice for attention due to the need to order a part.

Service

Efficient and courteous

Service

From when you enter the show room to when you leave you are made very welcome. The staff keep you informed at all times on how the job is going.

Service

I should have asked / would have nice to have been asked about satnav update.The only downside is the rather expensive cost of consumables, e,g, oil and filters.

Service

i couldnt be more pleased it was generally good service, the attention i get is amazing, the car is 10 years old if i took a photo of it to send to you, you would think it was brand new

Service

Welcomed, kept informed and all completed in a timely manner

Service

Simply stating the facts !!

Service

Good service with the centre

Service

very polite nothing was too much trouble

Service

It was a very easy and stress free process which I feel is due to the teams approach to the customers needs.

Service

I had to return to the garage immediately after picking up my car because there was a warning about tyres even though four new ones had been fitted and then returned to the garagea few days after the service because a service warning light came on.

Service

quick while I waited service

Service

Cannot fault them in any way. Staff always pleasant and helpful.

Service

They are good, and excellent coffee

Service

Everything great but pretty expensive for what was done.

Service

Friendly staff, full confidence that any service is carried out thoroughly

Service

Service was as expected, polite, quick and efficient.

Service

Efficient service ,and car washed when they finished with it!

Service

Although I had a problem with my X3 and frustrated by the emergency bmw service response, the people at Lloyds were very accommodating helping to get things sorted

Service

I am very happy with the installation of my dashcam on my car.

Service

Phoned myself a couple of times about how things were kneeded and approval to continue.

Service

The service was thorough, the only negative aspect was paying for a 'loan car' as the process took around 3-3.5 hrs.

Service

Always very helpfulLLOYDS BLACKPOOL not lakes

Service

Myself and my wife were treated as valued customers - friendly and efficient staff - nothing was too much trouble. No hesitation whatsoever in giving Lloyd South Lakes a full 5 star recommendation.

Service

the customer service was brilliant and i had no troubles with the service - this let me being completely satisfied

Service

slight problem with corroding wheel hubs was quickly and efficiently dealt with, without any fuss and with a helpful and very pleasant approach

Service

The car was booked in at a specific time I arrived three hours early but they accommodated me and I had left before my booking time

Service

Prompt efficient service

Service

so helpful

Service

Service and MOT completed to my satisfaction. Car cleaned and valeted. Good courtesy car.

Service

Resolved the problem which was a sticking Gas Recirculating Valve.Modified valve and modified software fitted to help prevent any reoccurrence. However no explanation given as to why this problem should occur on a car only 10 months old.

Service

Always go to South Lakes as opposed to dealer closer to work as they take good care of my car and keep me informed all the way the service process so I can manage my time better.

Service

Very easy purchase of a great product. Jonathon Jeffrey at Lloyd's BMW made the transaction easy from test drive to purchase to collection

Sales

Great customer service from everyone.

Sales

Handover missed a vital step which resulted in unnecessary damage to the vehicle.

Sales

The staff are brillient very proffetional a d friendly

Sales

The vehicle was delivered on time, presented perfectly, and we were away driving within an hour

Sales

We were made very welcome and nothing was too much trouble,and the coffee and cakes were very nice

Sales

Keeping me informed at every stage of the car buying process.

Sales

The staff at Lloyds BMW South Lakes made me feel like a valued customer at all times. Friendly, helpful and efficient.

Sales

We loved the whole exoericience this is our 3rd BMW from lloyds south lakes in 2 years and have recommended them to family and friends who have purchased and not been disappointed keep up the good work we will keep coming back.

Sales

Super service, friendly staff excellent customer care

Sales

It would have been 5 star but I had to chase for the estimated delivery date and then it suddenly arrived out of the blue. It’s not a terrible thing, just meant I had to re jiggle my plans a couple of times